Shipping policy

Order Processing Time

  • Orders are processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • Standard delivery typically takes 2–5 business days, depending on your location.

  • Delivery times may vary during peak seasons, holidays, or due to courier delays.

Shipping Fees

  • Shipping fees are calculated at checkout based on your location and order size.

  • Free shipping may be offered during promotions or for orders above a certain amount.

Order Tracking

  • Once your order is shipped, you will receive an email with a tracking number.

  • Please allow up to 24 hours for tracking information to update.

Incorrect Shipping Information

  • Please ensure your shipping address is correct.

  • We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or does not arrive at all:

  • Contact us immediately with your order number and any relevant photos.

  • We will help contact the courier and resolve the issue for you.

International Shipping (if applicable)

  • International shipping times vary depending on destination.

  • Customers are responsible for any customs duties, taxes, or import fees.